Job Opportunities

Medford Irrigation District – Office Assistant

The Medford Irrigation District is accepting applications for our office assistant position. This is a Full-Time / Part-Time-Temporary position. The Office Assistant provides a wide variety of clerical tasks related to the general operations of the district.

Essential Functions/Major Assignments
Customer service administration, including but not limited to:
• Prepares annual water user Assessment billings.
• Reviews billings for accuracy and conducts necessary research to resolve problems.
• Accepts and posts payments.
• Processes delinquency notices, shut-offs and re-connects, new accounts, and other work orders.
• Calculates and prepares pro-rated billings as necessary.
• Responds to questions from the public in person, over the telephone, and through written correspondence regarding accounts and other general information.
• Receives office visitors; ascertains nature of business, responds to routine questions, or makes arrangements to see the proper person.
• Work full-time in-person at our Central Point office location

Office management, including but not limited to:
• Performs various clerical tasks in support of department functions, e.g., photocopying, filing, answering telephone, taking messages.
• Organizes and archives old or inactive files according to records retention requirements.
• Types and composes general correspondence, summaries, reports, advertisements,
• Provide safety training, orientation, information, and assistance to new personnel regarding District policies and procedures.
• Prepares Board packets.
• Maintain an adequate level of office supplies and enable efficient use of supplies.
• Completes assessment requests from title companies.

Secondary Assignments
• Maintains work areas in a clean and orderly manner.
• Office and restroom maintenance.

Irrigation District specific Functions
• Water rights transfers and GIS data reconciliation.

Interpersonal Contacts
• Will have regular communication inside and outside the organization to exchange ideas and gather information.

Specific Job Knowledge, Skill, and Ability
Knowledge of:
• Public meeting and record-keeping laws and procedures
• Customer service principles
• District rules and policies
• Personnel record-keeping practices

Skill and Ability to:
• Ability to effectively edit letters, documents, etc. for grammatical and spelling accuracy.
• Strong working knowledge of MS Word, Excel, Outlook, etc.
• Ability to learn and utilize specific software utilized by the district for billing, as well as any other required software.
• Skill and ability to research as necessary to obtain information for reports, projects, and meetings.
• Skill and ability to perform accurate mathematical calculations.
• Skill and ability to understand and follow all safety rules and procedures established for work areas.
• Must be able to work independently to solve problems and seek assistance if and when required.
• Must be able to communicate effectively with co-workers, the Board, and with the public.

Education, Experience, and Certification/Licensure
Required
• High School diploma or equivalent
• Three years of related office experience performing similar job functions
• Equivalent combination of education, training, and experience sufficient to successfully perform the essential duties of the job

Desired
• Experience with customer service and ability to manage diverse customers.

Job Conditions
• This position operates in a typical office setting.
• The work schedule is Monday through Friday during regular office hours.
• Routinely uses standard office equipment, especially computers and mobile devices
• While performing the duties of this position, the employee is frequently required to sit, stand, kneel, communicate, reach, and manipulate objects, tools, or controls.
• The employee must occasionally lift or move office products and supplies, up to 25-40 pounds.